Shipping policy

Postage price is dependent on the weight of your order.

All orders* are posted with DHL from Bali, Indonesia. DHL is the courier company responsible for worldwide delivery. Packages are guaranteed to be delivered within 1 week of shipment and come with a waybill number that can be tracked HERE.

* orders must be addressed to a residential or business address (sorry, PO Boxes aren't accepted) within major metropolitan centres. Addresses that do not fulfil these criteria will be shipped with EMS Indonesia, and delivery handled by your local postage service. Shipping time will vary, however usually occur within 1-2 weeks.

All orders for rural areas are posted with EMS International and will be delivered by the local express shipping service in the destination country. These packages are usually delivered within 10 business days of the shipment; however, customs processing and clearance can affect these times.